Questions and answers

Questions and answers

At 365 Workforce, we understand you may have questions before deciding to partner with us. To make things easier, we’ve answered some of the most common questions businesses ask about our services. If you don’t see your question here, feel free to reach out—we’re here to help!

The hourly rate is all-inclusive and covers everything your employee needs to perform at their best, including payroll, health insurance, 13th-month pay, holiday pay, HR support, a computer, office space, high-speed internet, and electricity. There are no hidden costs—just one straightforward price.

Yes, there is a $395 setup fee. This fee covers HR processes, application handling, contract preparation, payroll setup, and interview facilitation. You’ll also have the opportunity to interview the candidate directly to ensure they’re the right fit for your business before they start.

If your employee quits or is not meeting performance expectations, we will replace that employee at no additional charge. Our priority is ensuring you always have a reliable, high-performing team.

The included plan comes with a shared account manager who oversees your team as well as other clients. Shared managers provide basic oversight and productivity monitoring, but for businesses seeking more detailed, hands-on guidance, we offer dedicated account managers starting at $2,000 per month.

Yes, all employee hours, including training time, are paid for by the client. From the moment the employee starts working—even if they’re undergoing training—the hourly rate applies.

No, we only provide full-time employees. This allows us to attract and retain the top 3% of global talent, ensuring you receive highly skilled, reliable professionals dedicated solely to your business.

f specific tools or software are required for the employee’s role, you can either provide them yourself or choose one of our partner systems for an additional fee. We’re flexible and happy to work with your preferred solution

We hire only the top 3% of talent globally through a rigorous screening process. Candidates are carefully vetted for their skills, experience, and professionalism to ensure they’re the perfect fit for your business.

We serve a broad range of industries, including IT, telemarketing, web design, graphic design, bookkeeping, and more. No matter your business type, we can tailor our solutions to meet your needs.

Contact us at any time for a free consultation

GET IN TOUCH

Contact Us!

We are here to help you with any questions you may have about our services. Reach out to us and we’ll respond as soon as we possible.